You're covered under VoVoDeal.com Money Back Guarantee when: You don't receive an item
You receive an item that doesn't match the description
You receive an item that's broken or faulty
VoVoDeal.com normally work with buyers to quickly resolve any issues, In most cases, you'll be covered by VoVoDeal.com Money Back Guarantee. Buyer protection is available to buyers who have purchased items on VoVoDeal.com

VoVoDeal.com is very sorry that the item that you need is out of stock. Please contact us 24/7 at Support center if you still can't find what you're looking for. You could leave us your email address. When your product become available you will receive an automated email sent by our system letting you know that your item is available for purchase. The system does not hold an item for you, and it does not obligate you to make a purchase so you are welcome to shop around while you wait. Our customer support team can provide you with more information about the availability of the item and suggest alternatives. Reach out to them via email, chat, or phone. Browse our website for similar products. Often, we have other items that might meet your needs.

We want you to be completely satisfied with your purchase. You may request a refund or return in the following situations: Damaged or Defective Products: If you receive a product that is damaged or defective, please contact our customer support team within 30 days of receiving your order. We will arrange for a replacement or refund. Incorrect Item Received: If you receive an item that is different from what you ordered, please let us know within 30 days. We will provide instructions for returning the incorrect item and ensure the correct product is sent to you promptly. Unsatisfactory Products: If you are not satisfied with your purchase for any reason, you may return the product within 30 days of delivery for a full refund, provided the item is in its original condition and packaging. Please note that certain items may be excluded from this policy (e.g., perishable goods, personalized items). Change of Mind: If you simply change your mind, you may return the product within 30 days of delivery for a refund or exchange, provided the item is unused, in its original condition, and in the original packaging. Please note that return shipping costs may be your responsibility.